Q: What’s your process of quality control?
A: We have strict quality control during every production step. Especially, we invested heavily in the mold development, adopt state-of-the-art technology, to improve the mold be most precised. Which ensure our quality keep utmost good. It’s our policy to 10
Q: How many employees are dedicated to QC?
A: We currently have 5 dedicated QC and 1 QC manager on board at all times. Every single of them is subject to rigorous quality control focuses training.
Q: Do you have a guarantee for the products?
A: Yes, we guarantee our quality for one year.
Q: What’s the solution for customer complain.
A: According to KINKONG’s customer feedback and analysis, the most common problems customers face are:
1.Quantity or product type received did not match with quantity or type ordered.
2.Customer's production process resulted in connector defects.